Cookie Policy

1. What Are Cookies?

1.1 Definition

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1.2 How Cookies Work

When you visit our website, we may cookies to your device send one or more. These cookies contain information that helps us:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience
• Provide personalized content
• Analyze website performance

1.3 Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Web Beacons: Small graphics that track when you view certain content
• Local Storage: Browser-based storage for larger amounts of data
• Pixel Tags: Tiny images that help measure advertising effectiveness
• SDKs: Software development kits in our mobile applications

2. How We Use Cookies

2.1 Essential Purposes

We use cookies for several important purposes:

• Authentication: To keep you logged in to your account
• Security: To protect against fraud and unauthorized access
• Functionality: To enable website features like search and messaging
• Performance: To ensure our website loads quickly and efficiently
• Preferences: To remember your language and accessibility settings

2.2 Analytics and Improvement

Cookies help us understand how visitors interact with our website by collecting:

• Pages visited and time spent on each page
• Referring websites and search terms
• Browser and device information
• User journey and conversion paths
• Error reports and performance metrics

2.3 Personalization

We use cookies to personalize your experience by:

• Showing relevant job recommendations
• Remembering your search preferences
• Customizing content based on your interests
• Providing location-based services

2.4 Legal Compliance

Some cookies help us comply with legal requirements and protect our users by:

• Remembering your cookie consent preferences
• Maintaining audit trails for security purposes
• Supporting anti-fraud measures
• Enabling regulatory compliance reporting

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

3.2 Functional Cookies

3.3 Performance/Analytics Cookies

3.4 Marketing/Advertising Cookies

4. Third-Party Cookies

4.1 Service Providers

We work with trusted third-party service providers who may set cookies on your device:

4.2 Third-Party Privacy Policies

Each third-party service has its own privacy policy and cookie practices. We encourage you to review their policies:

• Google Privacy Policy
• Facebook Privacy Policy
• Hotjar Privacy Policy
• Stripe Privacy Policy

4.3 Your Rights

You have the right to opt out of third-party cookies. Most third-party providers offer opt-out mechanisms through their privacy policies or industry opt-out tools.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Access detailed information about each cookie type

5.2 Cookie Settings

You can manage your cookie preferences at any time by:

• Using the "Cookie Settings" link in our website footer
• Clicking the cookie icon in the bottom left corner
• Adjusting your browser settings (see next section)
• Using third-party opt-out tools

5.3 Updating Preferences

Your cookie preferences are stored in a cookie on your device. You can change these preferences at any time, and we'll respect your choices immediately.

5.4 Withdrawal of Consent

You can withdraw your consent for non-essential cookies at any time by:

• Using our cookie settings panel
• Clearing your browser cookies
• Adjusting your browser privacy settings
• Contacting us directly

6. Browser Settings and Cookie Control

6.1 Popular Browsers

Most browsers allow you to control cookies through their settings. Here are the main options:

6.2 Mobile Browsers

Mobile browsers also offer cookie controls:

• iOS Safari: Settings → Safari → Privacy & Security
• Android Chrome: Settings → Site Settings → Cookies
• Mobile Firefox: Menu → Settings → Privacy & Security

6.3 Important Notes

• Blocking all cookies may affect website functionality
• Some features may not work properly without certain cookies
• Clearing cookies will remove your saved preferences
• Private/incognito browsing modes may have different settings

7. Mobile Applications

7.1 App-Specific Tracking

If you use our mobile application, we may use:

• SDKs (Software Development Kits): For app functionality and analytics
• Device Identifiers: For security and performance monitoring
• App Storage: For saving preferences and offline functionality
• Push Notifications: For important updates and communications

7.2 iOS Privacy

On iOS devices, you can control app permissions through:

• Settings → Privacy & Security
• Individual app permission settings
• App Store privacy settings

7.3 Android Privacy

On Android devices, you can manage app permissions through:

• Settings → Apps → [App Name] → Permissions
• Settings → Privacy → Permission Manager
• Google Play Store app settings

7.4 Ad Tracking

To limit ad tracking on mobile devices:

• iOS: Settings → Privacy & Security → Apple Advertising
• Android: Settings → Privacy → Ads → Delete advertising ID
• Use device-specific opt-out tools provided by ad networks

8. Policy Updates

8.1 Changes to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New legal requirements
• Updates to our services
• Third-party service changes

8.2 Notification of Changes

When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if you have an account
• Display a notice on our website
• Update our cookie consent banner if necessary

8.3 Your Continued Use

Your continued use of our website after any changes indicates your acceptance of the updated Cookie Policy. If you don't agree with the changes, you should adjust your cookie preferences or stop using our services.

9. Contact Us

9.1 Cookie Questions

If you have questions about our use of cookies or this Cookie Policy, please contact us:

9.2 Data Protection Authority

You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) regarding our cookie practices.

PCPD Contact:

• Website: www.pcpd.org.hk
• Phone: +852 2827 2827
• Email: communications@pcpd.org.hk