Your safety and security are our top priorities. Here are essential guidelines for both employers and domestic helpers using the RoyaleMaide platform.
Always meet in public places like coffee shops or malls for the first time. Bring a friend if possible.
If something feels wrong, it probably is. Don't ignore your gut feelings about people or situations.
Save important documents, contracts, and communication records in a safe place.
Maintain regular contact with family and friends. They can provide support and check on your wellbeing.
If you ever feel unsafe or uncomfortable in any situation, trust your instincts and remove yourself from the situation immediately. Contact emergency services if needed and reach out to our support team.