Disclaimer

1. Platform Nature and Purpose

1.1 Advertising and Information Platform

RoyaleMaide operates solely as an advertising and information platform that facilitates the exchange of information between domestic helpers and potential employers. We do not provide, offer, or engage in employment agency services.

1.2 Platform Services

Our services are limited to:

• Providing a digital platform for information exchange
• Facilitating communication between users
• Offering general information and resources
• Providing community features and forums
• Maintaining safety guidelines and emergency contacts

1.3 No Guarantee of Employment

We do not guarantee, promise, or warrant that any user will find employment or workers through our platform. Employment outcomes depend entirely on the actions and decisions of individual users.

2. User Responsibility and Independence

2.1 Independent Contractors

All users of RoyaleMaide act as independent parties. We do not employ, contract with, or represent any domestic helpers or employers. Users are solely responsible for all aspects of their employment relationships and legal compliance.

2.2 User Responsibilities

Employers must:

• Verify helper qualifications, experience, and background
• Ensure full legal compliance with Hong Kong employment laws
• Draft, negotiate, and sign proper employment contracts
• Manage all aspects of the employment relationship
• Handle salary payments, benefits, and tax obligations
• Comply with immigration and work authorization requirements

Domestic Helpers must:

• Provide accurate and truthful information about qualifications
• Maintain valid work authorization in Hong Kong
• Understand and negotiate employment terms independently
• Comply with all employment contract obligations
• Manage their own employment relationships

2.3 Direct Contracting

All employment arrangements are made directly between users. RoyaleMaide:

• Is not a party to any employment contract
• Does not negotiate employment terms or conditions
• Does not collect or handle employment-related payments
• Does not manage employment relationships or disputes
• Is not responsible for employment law compliance

3. Legal Compliance and Responsibility

3.1 Employment Law Compliance

Users are solely responsible for ensuring compliance with all applicable employment laws, including but not limited to:

• Hong Kong Employment Ordinance (Cap. 57)
• Immigration laws and work permit requirements
• Mandatory Provident Fund (MPF) obligations
• Tax laws and reporting requirements
• Health and safety regulations
• Discrimination and equality laws
• Social security and insurance requirements

3.2 Immigration and Work Authorization

Domestic helpers must ensure they have valid work authorization in Hong Kong. Employers must verify that helpers have the right to work in Hong Kong before entering into any employment relationship.

3.3 Contractual Obligations

Users are responsible for:

• Drafting clear and legally compliant employment contracts
• Understanding all terms and conditions before signing
• Ensuring contracts comply with Hong Kong employment law
• Maintaining proper employment records
• Honoring all contractual obligations

4. Employment Relationship Disclaimer

4.1 No Employment Relationship with Platform

RoyaleMaide has no employment relationship with any user of the platform. We do not:

• Employ any domestic helpers
• Act as employer or principal contractor
• Control or direct the work of any helper
• Provide employee benefits or protections
• Handle payroll or salary administration
• Manage employment disputes or grievances

4.2 Third-Party Employment Relationship

The employment relationship exists solely between the domestic helper and the employer. RoyaleMaide:

• Is not a party to any employment contract
• Does not receive compensation from employment arrangements
• Does not control working conditions or arrangements
• Does not provide employment-related insurance or benefits
• Is not responsible for employment law compliance

4.3 Worker Classification

Domestic helpers using our platform are independent service providers who may enter into employment relationships with third-party employers. RoyaleMaide does not control worker classification or employment arrangements.

5. Service Limitations and Disclaimers

5.1 Information Accuracy

While we encourage users to provide accurate information, RoyaleMaide:

• Does not verify the accuracy of user-provided information
• Is not responsible for false or misleading profiles
• Does not conduct background checks or reference verification
• Cannot guarantee the authenticity of user credentials
• Relies on users to verify information independently

5.2 Platform Availability

We strive to maintain platform availability but do not guarantee:

• Uninterrupted access to our services
• Error-free operation of the platform
• Continuous availability of features
• Data security or protection from technical failures
• Compatibility with all devices or browsers

5.3 Content and Communications

RoyaleMaide:

• Does not monitor all user communications
• Is not responsible for inappropriate or illegal content
• Does not guarantee the suitability of matches
• Cannot prevent all fraudulent or deceptive activities
• Relies on user reporting for content moderation

6. Third-Party Services and Links

6.1 External Links and Services

Our platform may contain links to third-party websites or services. RoyaleMaide:

• Does not control or endorse third-party services
• Is not responsible for third-party content or practices
• Does not guarantee the security of external links
• Cannot be held liable for third-party services or products
• Does not participate in transactions with third parties

6.2 Third-Party Payments

If users choose to make payments through third-party services (payment processors, banks, etc.):

• RoyaleMaide is not a party to payment transactions
• We do not handle, process, or store payment information
• Payment disputes must be resolved with the payment provider
• We are not responsible for payment processing errors
• Users must comply with payment provider terms and conditions

7. Dispute Resolution Limitations

7.1 Limited Mediation Role

While RoyaleMaide may provide general support and guidance:

• We are not a dispute resolution service
• We do not arbitrate employment disputes
• We cannot enforce employment contracts
• We do not provide legal advice or representation
• Users must resolve disputes through appropriate legal channels

7.2 Platform Suspension

RoyaleMaide reserves the right to suspend or terminate user accounts for:

• Violation of our Terms of Service
• Inappropriate or illegal conduct
• Misuse of the platform
• User complaints of serious misconduct
• Legal requirements or law enforcement requests

7.3 Legal Remedies

Users must pursue legal remedies for employment disputes through:

• Hong Kong Labour Department
• Labour Tribunal
• Civil courts
• Other appropriate legal forums

8. Licensing and Regulatory Status

8.1 No Employment Agency License

RoyaleMaide does not hold and does not require:

• Employment Agency License under the Employment Agency (Cap. 58)
• Recruitment Agency Registration
• Labour Supply License
• Any other employment-related licensing

8.2 Advertising Platform Classification

RoyaleMaide is classified as an advertising and information service that:

• Provides a platform for information exchange
• Does not match workers with specific employers
• Does not negotiate employment terms
• Does not charge fees for employment placement
• Does not control or direct employment relationships

8.3 Future Regulatory Changes

If regulations change to require licensing for advertising platforms:

• We will comply with all applicable requirements
• Users will be notified of any necessary changes
• We may need to modify or suspend certain services
• Legal compliance remains our priority

9. Contact Information and Legal Notices

9.1 Legal Questions

For questions about this disclaimer or our legal status:

9.2 Regulatory Inquiries

Government agencies or regulatory bodies seeking information about our operations should contact our legal department directly.

9.3 Legal Advice

This disclaimer does not constitute legal advice. Users should consult with qualified legal professionals regarding their specific employment and legal obligations.

9.4 Updates to Disclaimer

We may update this disclaimer to reflect changes in our services or legal requirements. Users will be notified of material changes through our platform.